Store Policies


We gladly accept American Express, Visa, MasterCard, Discover, and PayPal.


We will ship your items via USPS Priority Mail, typically within 1 week of your order. If the item is too large for USPS or requires special packaging, we will ship via UPS. If there is any damage in shipping, please contact us and we will work with you and the shipping company to replace or repair your items. We do not offer shipping outside of the US at this time.  

Returns and Exchanges

We want you to love everything you get from Altitude Gallery. If, for any reason, you are unsatisfied with your purchase, please contact us to arrange for an exchange or a refund. Purchases returned after 10 days can receive store credit but are not eligible for a refund. No returns after 30 days. Sale items are final and cannot be returned or exchanged.


If there is something you love that you just can't swing right now, we are happy to set you up with a layaway plan. Payments can be split into 4 payments over 4 months (or fewer, if you'd like). We will charge your credit card on the same day each month and once your item is paid off, it's yours to take home. Once an item is placed on layaway, there are no refunds or exchanges. Contact us to set up a layaway plan.


All transactions are secure and encrypted, and we never store your credit card information. Payments are processed through Shopify. Payment information is also governed by Shopify's privacy policies.

Artist Submissions

If you would like your artwork or jewelry to be considered for representation at Altitude Gallery, please email us a few images, a short description of your process, and your website address.


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at 

You can opt out of targeted advertising by:



Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at or by mail using the details provided below:  134 E. Main Street, Bozeman, MT, 59715, United States